Below you will find our current payment and refund / replacement policy. Please read it carefully as this is the official policy in force at the present time. The policy listed below supersedes any other written document you may have received prior to today's date. If you have any questions or comments about this policy, please do not hesitate to contact us.
Payment for all services must be made in full on or same day of the service. Payment may only be made by cash,cheque or credit card. If payment is not made within 10 days after the date that services are provided, client agrees to pay a late fee equal to 10% per annum of the total amount due and unpaid, and client agrees to pay and/or reimburse for any and all costs and expenses (including reasonable legal fees) incurred by Dialatech.in in attempting to collect such amounts.
All requests for cancellations of a service must be in writing by mail or fax if available, and are subject to a 5% processing fee in case of any deposits made. This is a non-refundable fee and can not be applied to any future appointments. If a project is canceled after work has been started any refund owed will be charged aforementioned fees minus any incurred labor hours at a rate of no less then Rs.150, not exceeding Rs.150 per labor hour. Please allow up to 2-4 weeks for refunds to be processed.
If you are not satisfied with our service for any reason please contact the office within 24 hours and we will re-send out a crew to fix any areas of concern. We value the relationships that we make and we are company built on integrity.
Refunds will be done only through the Original Mode of Payment. In case of refunds there will be 5% less than the original amount paid on handling charges.
Phone : 044-65245555,9841062880
We are team of engineers and technicians trying to disrupt the home service and maintenance market. Every home needs some maintenance work and in fast paced world finding good technicians is difficult task. The DialATech hybrid model which is a mix of in-house technicians and verified servicemen will deliver guaranteed work and support at affordable rates.